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FAQ

FAQ

  • Q1: Are you distributor or manufacturer?

    We are the manufacturer of protective machines including air bag packaging machine and automatic bagging machine and materials including inflatable packaging bags and air pillow bags with design, manufacture, sales and service all in one company. 

  • Q2: What are your advantages compared to competitors?

    Powerful R&D team: 

    continvovs product improcement to meet customer growing demands.

    Excelsior PS team:

    Always providing great product with promnt deliver. 

    Our core advantage technology:

    Comparing to the 70~95% utilization rate, Lockedair, one of the leading air bag packaging suppliers, provides products that can achieve 99.9% thanks to our 3 core tech. 

    1.Wrinkleless sealing—Patent 201420439958.6 (Web handling tech.)

    2.High air volume—Patent 201420398325.5 (Dynamic tension release)

    3.Solid sealing—Patent 201420657795.9 (Accurate PID control and compensation algorithm)


  • Q3: Do you provide customized solution?

    Yes. Customized logo printing for air cushion film and we can offer full protective packing solution for your warehouse.


  • Q4: How about the warranty ?

    Warranty period for machine is 2 years under the condition of continuous LockedAir air cushion film use.


  • Q5: What's the lead time?

    Please contact us for best Lead time on specific products.


  • Q6: Are the products environmental friendly ?

    Locked air cushion film is made from 100% recyclable material, with outstanding impact and puncture resistance. 

    To reduce the impact to the environment, Lockedair launched different environmental friendly products including 30% recycled raw material film,100% bio-degradable material, paper cushion products.


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